A recent report completed by tech consultants at Gartner warned that “legacy systems pose significant obstacles, challenges, and even business risks for midsize enterprises in any stage of their digital journeys”. The research warned that many CIOs may not fully consider all of the negative implications of continuing to maintain a legacy platform; and that a lack of understanding can lead to weaknesses in their systems. It went on to recommend that businesses must “mitigate present and future business exposure by identifying [these] risks, including security, technical, and business threats”.
But how can businesses do this without investing in the financially heavy, time-consuming, and resource-demanding installation of all new hardware? Fear not. Procurri has the answer.
A legacy system is defined as an information system that is based on outdated technologies but remains critical to the day-to-day operations of the business. Most well-established businesses still have these in place without their customers ever knowing about it, often in storage, server, and networking capabilities; holding customer data and working to keep the systems that end-users use performing. Most commonly, legacy systems are in place in data centers where an OEM (Original Equipment Manufacturer) has withdrawn their ongoing technical and maintenance support services for the hardware in order to concentrate on a newer model. At this point, the EOSL (End of Service Life), many businesses choose to invest in new hardware and do a straight replacement – even if the existing equipment is working just fine. This is expensive, time-consuming, and often has an impact on service provision and performance temporarily; but why should systems be replaced if they function satisfactorily?
Procurri’s Third Party Maintenance services provide 24/7/365 technical and break/fix support for server, storage, and networking systems no matter their age or rarity. Working in collaboration with existing OEM agreements, it doesn’t matter if a company’s data center is a mix of legacy and new hardware or even of varying brands; all will be supported through the expert provision of Procurri’s specialist staff.
Third Party Maintenance maximizes the value of IT equipment by considerably extending its lifespan – without the risks of disruption to the end-user through technical, security, or business issue. It also decreases ITAD rates, which is positive for sustainability and ESG standards, as well as allowing for budget accumulation to be made for later purchases of newer hardware when it does need to happen.
Businesses need not even wait for an issue to occur with their legacy systems to receive support – call-home functionality with proactive monitoring installed will flag any potential concerns through an automated process, notifying Procurri of the possibility for event escalation. This allows issues to be resolved before they cause any notable problems.
Gartner is right: many organizations simply don’t understand the complexity of their systems and just what could go wrong with them. With Procurri, such risks are negated by putting it all in the hands of the experts – optimizing value, maximizing uptime, increasing sustainability credentials, and saving money. What more could you ask for?